Manage Smarter with Remote CasaTunesX and CasaTunes Manager

We’re excited to share an important update to CasaTunes Manager that makes supporting customer installations easier than ever — with new support for launching CasaTunesX remotely on a customer’s music server.

CasaTunes Manager has also received a refreshed interface built on the latest Material 3 design, creating a more modern and consistent experience across both CasaTunes Manager and CasaTunesX.

A Free, Centralized Remote Support Tool for Dealers

CasaTunes Manager is a free, browser-based tool designed specifically for CasaTunes dealers and integrators.

It provides a centralized console to oversee all your customer music servers — helping you resolve issues faster, reduce site visits, and keep systems running smoothly.

Simply log in from anywhere to view system status, access diagnostics, and take action remotely.

What You Can Do with CasaTunes Manager

Multi-site oversight
Monitor all customer music servers from one secure dashboard. Instantly see which systems are online/offline, what’s playing, and whether any notifications or issues need attention.

Deep diagnostics
Review logs, software version, uptime, room activity, and full system information to accelerate troubleshooting.

Remote management tools
Launch CasaTunesX remotely to manage customer systems without a site visit.

One-click actions
Restart CasaTunes, reboot the server, install software updates, or turn off all rooms with a single click.

Notifications & reporting
Receive email alerts when issues occur, along with a weekly summary report for the systems you manage.

Secure by Design — With Customer Control

Security and customer trust are core to CasaTunes Manager:

• Authentication required — Dealers sign in securely with an email and password.
• Customer-granted access — A customer must assign your Manager ID to their server before remote management is enabled.
• Access stays in their control — Customers can revoke dealer access at any time directly from the CasaTunesX app.
• Simple invite workflow — Dealers can send a secure invitation so customers can assign access remotely.

This approach ensures remote support is both secure and transparent, while keeping the end user fully in control.

CasaTunes Manager continues to evolve as the most convenient and secure way to monitor and support CasaTunes music servers — helping dealers deliver faster service with fewer truck rolls.